Open Everyday & Same Day Appointments
Mon-Fri: 7AM to 8PM
Sat-Sun: 8AM to 8PM
Holidays: 8AM to 2PM
 
XBoarding Message: Due to LVH being hit by the tornado on August 10th, our boarding facility is currently closed. We are unable to utilize that portion of our hospital. We hope that our kennel will be back open soon. Please stay tuned to the Storm Damage Update page.#LVHStrong

Client Service Member


Our Client Service Team Members during COVID-19Our Mission: 

In order to be the best, most convenient companion animal practice, each day we strive to care for, educate and serve all families as we have for decades. We want the best practice for everyone, today and into the future. We follow six main core values every day to ensure we live up to this mission statement: Our core values are Teamwork, Reliability, Positivity, Appreciation, Excellence, and Professionalism. We follow these core values to ensure we provide the best possible experience for our clients and their pets!

About Us: 

Lombard Veterinary Hospital was established in June 1959 by Dr. Paul and Mary Jo Arndt to provide the animal population of greater DuPage County with a complete health care facility. Some of our clients remember the early days when Dr. Arndt’s family lived in the apartment upstairs. Ownership passed to youngest daughter, Dr. Georgianne Arndt Ludwig, in October 2012. We are a full-service, American Animal Hospital Association (AAHA) accredited veterinary hospital, capable of handling most medical and surgical cases. Our experienced staff includes eight full-time veterinarians and a support staff of forty. AAHA accreditation means we hold ourselves to the highest standards of veterinary medical service, which we are extremely proud of. 

Our Location: 

244 East St. Charles Rd. Lombard, IL 60181

Job Description:

Do you love animals? Are you good at communicating with people? Do you always have a smile on your face? If you answered yes to those questions, then this is the position for you. A receptionist provides multiple levels of skill at Lombard Veterinary Hospital.  The receptionist is the initial person a client and patient interact with when they enter the hospital.  Therefore, a top priority of this position is greeting every client and providing a caring and compassionate atmosphere. A receptionist is to perform telephone operator skills and focus on incoming calls to ensure that they are answered promptly and courteously and professionally. A receptionist at Lombard Veterinary Hospital is to perform record keeping duties, to perform clerical duties related to patient care and treatment, and to provide miscellaneous support to healthcare team. These services functions include, but are not limited to, reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail service. This position requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, data transcribing, word processing, and a practical knowledge of the standard procedures, veterinary records and terminology in the hospital. A receptionist is to remain calm, focused and helpful to both clients and team members. 


 

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